Siperb Softphone documentation for IT admins and business users — connecting to your PBX across Web, Desktop, and Mobile.
Siperb includes a built-in voicemail system with a clean, modern management interface — no hunting through nested menus or cryptic dial codes. Everything you need is in one place: your greeting, notification preferences, transcription settings, and your stored messages, all accessible from Settings → Voicemail. Enabling voicemail Toggle Voicemail on or off from the Voicemail…
Getting missed calls on a mobile SIP softphone has been an unsolved problem for years. Either the app runs continuously in the background — draining the battery and eventually being killed by the operating system — or it goes silent and calls are missed entirely. Siperb’s mobile app now solves this properly: full push notification…
WhatsApp Business audio calls can be routed to your Siperb softphone using a standard Outbound Trunk connection. Because WhatsApp’s Business API uses the Opus audio codec natively — the same codec used by WebRTC — no transcoding is needed. The audio passes straight through, which means lower latency and no Siperb proxy overhead on the…
This guide walks you through setting up billing on Siperb — activating your account, adding a payment method via Stripe, choosing a plan, and allocating seats for your Domain Users. As a Domain Owner, you are responsible for the costs of the users beneath you. Note on sub-domain owners: if you are a Domain User…
When you manage Domain Users, you purchase seats in advance and assign them to users. Understanding how seats work — and how they stack — is the key to managing your billing efficiently. The three seat types There are three seat types, each corresponding to a plan tier. They build on each other: Domain User…
Before you can add Domain Users or perform actions that affect other users on the platform, Siperb requires you to verify your identity. This protects your users — and the platform — from unauthorised access and abuse. Identity verification is a one-time process per account. Once verified, your account is marked as verified permanently and…
Everything works on the free plan. That’s intentional. Siperb is built on the principle that the phone should just work — calls, transcoding, proxy routing, push notifications, provisioning. None of that is paywalled. You sign up, connect your PBX, and you have a fully functional softphone at no cost. What the paid plans add isn’t…
Connecting Siperb to Your PBX A Connection is how Siperb knows how to reach your PBX and route calls. This guide explains what connections are, why you need them, and which type to choose. What Is a Connection? A Connection is a configuration that tells Siperb: Where your PBX is located (its address and port)…
This guide walks you through signing up for Siperb, connecting your PBX, and making your first call. You’ll be up and running in under 10 minutes. Step 1: Create Your Account Sign Up That’s it. Your Siperb account is now active and free by default. No credit card required. Choose Your Domain When you first…
Siperb is free by default — and that means more than most platforms. The phone works, the proxy works, transcoding works, push notifications work. You sign up, connect your PBX, and start making calls without paying anything and without sacrificing core functionality. What paid plans add isn’t features — it’s persistence and people management. What’s…