Connections are a fundamental component of Siperb, acting as the bridge between your PBX or ITSP and your Siperb account.
WhatsApp Business audio calls can be routed to your Siperb softphone using a standard Outbound Trunk connection. Because WhatsApp’s Business API uses the Opus audio codec natively — the same codec used by WebRTC — no transcoding is needed. The audio passes straight through, which means lower latency and no Siperb proxy overhead on the…
Connections are a fundamental component of SIPERB, acting as the link between your PBX or ISP and your SIPERB account.
Outbound Trunks function similarly to Outbound Registration but do not send a REGISTER message, meaning there’s no registration status available. They are commonly used when connecting to endpoints with a static or fixed IP address since the primary purpose of registration is to retrieve an IP address.
Outbound Registration involves entering SIP details from your PBX or ISP into SIPERB systems to maintain a registration loop through REGISTER messages.
Inbound Registration is when the SIP details, are automatically generated on our side. Once created, it is up to you, to REGISTER with us, just like a typical UAC to UAS scenario.
Transcoding is a crucial function within the SIPERB platform, especially when dealing with legacy PBX systems that do not natively support WebRTC’s modern codecs and protocols.
WebRTC (Web Real-Time Communication) is an innovative technology that enables direct communication between browsers and devices.
SIP trace logs are a powerful diagnostic tool that allow you to inspect the detailed SIP signaling of any call. These logs are automatically saved and stored by our system, and can be retrieved from the Admin Control Panel
If you see the error message 403 Failed to get a destination SBC, it means that the platform was unable to route your call because there is no matching Session Border Controller (SBC) for the number you dialed.
Feature Codes let you dial short numeric codes (like *69) from your Softphone to instantly trigger specific actions.