Co-branded Softphone

What is Co-branding? Co-branding means your organisation becomes a Domain Owner on the Siperb platform. Your users interact with your brand—your logo, your company name—whilst Siperb handles the underlying VoIP infrastructure behind the scenes. You own the customer relationship; we own the technology.

Same Softphone, Your Brand

The co-branded softphone is identical to Siperb Softphone in terms of features and functionality. Your users get:

  • Web-based phone (browser access)
  • Desktop application (Windows, MacOS and Linux)
  • Mobile application (iOS and Android)
  • Device management and registration modes

The difference? Every interface displays your logo and branding, with a small “Powered By Siperb“. To your users, it’s your softphone.

You’re the Domain Owner

When you set up a co-branded domain, you become the Domain Owner and Administrator. This means:

  • You manage all users within your domain (Add and Remove)
  • You (can) configure how calls route to your existing PBX or telephony system
  • You provide first-level support to your users
  • You control what features and settings your users can access
  • You can invite sub-administrators to help manage the domain

What Can Be Customised

Your co-branded domain includes white-labelling options:

  • Logo: Your company logo replaces the Siperb logo throughout the user interface
  • Application appearance: Softphone branding reflects your organisation across web, desktop, and mobile platforms
  • Up to three custom Menu Items: Directly link customers to your own pages, with your own content and add these links directly in the branded fly-out menu.

The underlying technology, feature set, and security remain unchanged. Siperb continues to manage infrastructure, updates, and platform reliability.

Connection Modes

Your co-branded softphone supports the same two connection modes as Siperb Softphone:

  • Proxy: Your users register to Siperb’s secure proxy servers. Best for security and stability.
  • WebSocket: Direct peer-to-peer connections from the softphone to your PBX. Best for low-latency environments.

You choose which mode suits your users’ needs during setup.

Who Should Co-brand?

Co-branding is ideal for:

  • VoIP resellers: Offering softphone services under your own brand to your customer base
  • Managed Service Providers (MSPs): Bundling communications as part of your managed suite
  • IT service providers: Deploying unified communications to your clients
  • Businesses with multiple offices: Standardising on a single softphone platform across locations, branded as your own

What’s Next?

Ready to set up your co-branded domain? See Getting Started as a Domain Owner for a step-by-step walkthrough.

New to Siperb? Start with Siperb Softphone to understand the basics—registration modes, connections, and user management—before setting up your domain.

Developer interested in embedding softphone functionality in your app? See Web Phone for Developers.