About SIPERB Domains

When you first sign in to Siperb, you’re asked to choose a Domain. Think of your domain as your organisation’s account — it’s the namespace where your users, PBX connections, devices, and settings all live. The choice at signup determines whether you’re running the domain or joining one that already exists.

Creating a New Domain

Choose New Domain if you’re setting Siperb up for your business, team, or yourself. This makes you the Domain Owner — you control user access, PBX connections, and all domain-level settings.

As Domain Owner you can:

  • Add and manage Domain Users — staff accounts you create and configure on their behalf
  • Configure PBX connections that apply across your domain
  • Access call history, recordings, and account data for users you manage
  • Set up billing and allocate user seats

If you’re unsure, create a New Domain. You can invite others to join later, and setting up a domain doesn’t cost anything — you only pay if and when you add Domain Users on a paid seat.

Joining an Existing Domain

Choose Join Existing Domain if your employer, IT admin, or business partner has already set up a Siperb domain and has invited you to join. You’ll need the Domain Prefix — ask the Domain Owner to send you an invitation link, which will include it.

As a Domain User you:

  • Sign in with your own credentials, but your account is managed by the Domain Owner
  • Inherit connections and settings configured for you by the administrator
  • Do not pay for your own seat — the Domain Owner covers that cost

Domain Owners can also be Domain Users

These roles are not mutually exclusive. If you create your own domain and someone else invites you into their domain, you hold both roles simultaneously — one account, two different domains, each with its own settings and connections. Siperb lets you switch between domains within the app.

Similarly, a Domain Owner can grant a Domain User admin-level access to manage users beneath them. This nested structure allows organisations to delegate domain management without giving full ownership.

Next steps