Feature Codes – Quick Dial Access to Powerful Features
Feature Codes let you dial short numeric codes (like *69) from your Softphone to instantly trigger specific actions. While initially implemented for testing and diagnostics, Feature Codes are evolving into a powerful way to interact with advanced system features.
What Are Feature Codes?
Feature Codes are short dial strings (starting with *) that map directly to built-in Siperb features. They allow for rapid access to things like hold music tests or media echo tools, right from your dial pad.
While the current set is designed for media and connection testing, this framework will soon support user-driven features like:
- Voicemail configuration
- Instant conference room access
- Interaction with AI agents
- And more…
How It Works
From the Connections page, click the Add Feature button, like you would add a connection to your PBX or ISP, except this time by adding a Feature, it routes the matching call to one of our Voice Application Servers. Each Feature Code entry includes:
- A Code (always begins with
*, up to 5 digits) - A Feature Action (defines the function)
- A Connection Name (for simple identification)
- An optional Weight (for prioritizing if duplicates exist).
Free Feature Actions Available Now
These are available to all users for testing and diagnostics:
| Action | Description |
|---|---|
| Music On Hold | Plays a sample hold track to test audio playback over your connection. |
| Music On Hold 1 | Plays a sample hold track, after early-media, to test early media handling. |
| Early Media Test | Plays early-media, then hangs up the line, testing early media rejection handling. |
| Video Echo | Prompts the user to enter a DTMF code (1–50) to initiate a multi-stream video echo test. The number you enter determines how many video streams will be returned. Useful for verifying video call performance and stream handling. |
More Features coming soon!