{"id":28,"date":"2026-04-07T16:23:08","date_gmt":"2026-04-07T16:23:08","guid":{"rendered":"http:\/\/localhost:8080\/knowledge-base\/feature-codes\/"},"modified":"2026-04-12T19:03:51","modified_gmt":"2026-04-12T19:03:51","slug":"feature-codes","status":"publish","type":"post","link":"https:\/\/www.siperb.com\/kb\/feature-codes\/","title":{"rendered":"Feature Codes"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Feature Codes \u2013 Quick Dial Access to Powerful Features<\/h3>\n\n\n\n<p><strong>Feature Codes<\/strong> let you dial short numeric codes (like <code>*69<\/code>) from your Softphone to instantly trigger specific actions. While initially implemented for testing and diagnostics, Feature Codes are evolving into a powerful way to interact with advanced system features.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What Are Feature Codes?<\/h3>\n\n\n\n<p>Feature Codes are short dial strings (starting with <code>*<\/code>) that map directly to built-in Siperb features. They allow for rapid access to things like hold music tests or media echo tools, right from your dial pad.<\/p>\n\n\n\n<p>While the current set is designed for media and connection testing, this framework will soon support user-driven features like:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Voicemail configuration<\/li>\n\n\n\n<li>Instant conference room access<\/li>\n\n\n\n<li>Interaction with AI agents<\/li>\n\n\n\n<li>And more\u2026<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">How It Works<\/h3>\n\n\n\n<p>From the <a href=\"\/kb\/article\/an-introduction-to-connections\/\">Connections<\/a> page, click the <strong>Add Feature<\/strong> button, like you would add a connection to your PBX or ISP, except this time by adding a Feature, it routes the matching call to one of our Voice Application Servers. Each Feature Code entry includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A <strong>Code<\/strong> (always begins with <code>*<\/code>, up to 5 digits)<\/li>\n\n\n\n<li>A <strong>Feature Action<\/strong> (defines the function)<\/li>\n\n\n\n<li>A <strong>Connection Name<\/strong> (for simple identification)<\/li>\n\n\n\n<li>An optional <strong>Weight<\/strong> (for prioritizing if duplicates exist).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Free Feature Actions Available Now<\/h3>\n\n\n\n<p>These are available to all users for testing and diagnostics:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>Action<\/strong><\/th><th><strong>Description<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Music On Hold<\/strong><\/td><td>Plays a sample hold track to test audio playback over your connection.<\/td><\/tr><tr><td><strong>Music On Hold 1<\/strong><\/td><td>Plays a sample hold track, after early-media, to test early media handling.<\/td><\/tr><tr><td><strong>Video Echo<\/strong><\/td><td>Prompts the user to enter a DTMF code (1\u201350) to initiate a multi-stream video echo test. The number you enter determines how many video streams will be returned. Useful for verifying video call performance and stream handling.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>More Features coming soon!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Feature Codes let you dial short numeric codes (like *69) from your Softphone to instantly trigger specific actions.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[7],"tags":[],"class_list":["post-28","post","type-post","status-publish","format-standard","hentry","category-connections"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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