{"id":14053,"date":"2026-09-11T14:22:41","date_gmt":"2026-09-11T14:22:41","guid":{"rendered":"https:\/\/www.siperb.com\/kb\/domain-users-tree\/"},"modified":"2026-09-11T14:22:41","modified_gmt":"2026-09-11T14:22:41","slug":"domain-users-tree","status":"publish","type":"post","link":"https:\/\/www.siperb.com\/kb\/domain-users-tree\/","title":{"rendered":"Understanding Your Domain Users Tree"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Your account is organised as a tree. At the top is your own account. Beneath it sit the users and sub-accounts you manage directly, and beneath those sit their users and sub-accounts \u2014 as deep as your organisation needs to go. Every relationship in Siperb flows through this tree.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The tree view in the Admin Control Panel is how you see and act on all of this. You can add users, review what a branch is using, move seats around, and manage plans \u2014 all from a single interface, for every account you&#8217;re responsible for.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The roles<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Owner (your account)<\/strong> \u2014 you buy seats, decide how they&#8217;re distributed, and are responsible for the accounts beneath you. An owner can be on a Free, Business, or Business Pro plan. Free is only available if you have no users under you.<\/li>\n<li><strong>Domain Users<\/strong> \u2014 the people you add directly under your account. Each one occupies a seat. They use Siperb under your account&#8217;s umbrella \u2014 their seat is paid for by you, not by them.<\/li>\n<li><strong>Sub-accounts (branches)<\/strong> \u2014 a Domain User who has grown their own branch of users. A sub-account manages their own users and can allocate seats down to their own sub-accounts. They are still a user in your tree, just one with their own tree beneath them.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How billing flows through the tree<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Siperb uses a cost-centre model: each account pays for the users <em>beneath<\/em> it, not for itself. Your seat is paid for by whoever sits above you in the tree. If you&#8217;re the top-level owner, you pay for all the seats you&#8217;ve bought. A sub-account you&#8217;ve set up doesn&#8217;t pay for their own seat \u2014 that&#8217;s covered by you \u2014 but they can activate their own billing to pay for the users beneath them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This makes Siperb well suited to department structures, reseller setups, or any situation where multiple teams each manage their own users independently but roll up to a single account at the top.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to read the tree<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Each user shows the plan they&#8217;re on.<\/li>\n<li>Branch heads (sub-accounts) show how many users sit beneath them.<\/li>\n<li>Expanding a branch reveals that account&#8217;s own users and sub-accounts.<\/li>\n<li>You can act on any part of the tree you&#8217;re responsible for \u2014 add a user under a sub-account, change a plan two levels down, review what a whole branch is consuming.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Common tree shapes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Flat:<\/strong> You add all users directly under your own account. Simple, easy to manage, works well for small teams where everyone reports to the same place.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Branched:<\/strong> You create one sub-account per department or client, each with their own users. Each branch head manages their own people; you see the whole picture from the top. This is the typical setup for resellers and larger organisations.<\/p>\n\n\n\n<p class=\"wp-block-hb-message is-style-info wp-block-hb-message--withicon wp-block-paragraph\">Note: A Domain User and a sub-account are the same kind of record. A sub-account is simply a Domain User who has grown their own branch. Nothing special is created \u2014 the tree just grows when someone beneath you starts adding their own users.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your account is organised as a tree. At the top is your own account. Beneath it sit the users and sub-accounts you manage directly, and beneath those sit their users and sub-accounts \u2014 as deep as your organisation needs to go. Every relationship in Siperb flows through this tree. The tree view in the Admin&#8230;<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"normal","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[21],"tags":[],"class_list":["post-14053","post","type-post","status-publish","format-standard","hentry","category-admin-control-panel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Understanding Your Domain Users Tree in Siperb<\/title>\n<meta name=\"description\" content=\"Learn how your domain users tree works in Siperb \u2014 owners, managed users, sub-accounts, and how to read and act on your organisation&#039;s hierarchy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.siperb.com\/kb\/domain-users-tree\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Understanding Your Domain Users Tree in Siperb\" \/>\n<meta property=\"og:description\" content=\"Learn how your domain users tree works in Siperb \u2014 owners, managed users, sub-accounts, and how to read and act on your organisation&#039;s hierarchy.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.siperb.com\/kb\/domain-users-tree\/\" \/>\n<meta property=\"og:site_name\" content=\"Siperb\" \/>\n<meta property=\"article:published_time\" content=\"2026-09-11T14:22:41+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" 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