{"id":13809,"date":"2026-04-15T15:08:12","date_gmt":"2026-04-15T15:08:12","guid":{"rendered":"https:\/\/www.siperb.com\/kb\/setting-up-billing\/"},"modified":"2026-04-18T13:26:09","modified_gmt":"2026-04-18T13:26:09","slug":"setting-up-billing","status":"publish","type":"post","link":"https:\/\/www.siperb.com\/kb\/setting-up-billing\/","title":{"rendered":"Setting Up Billing"},"content":{"rendered":"\n<p>This guide walks you through setting up billing on Siperb \u2014 activating your account, adding a payment method via Stripe, choosing a plan, and allocating seats for your Domain Users. As a Domain Owner, you are responsible for the costs of the users beneath you.<\/p>\n\n\n\n<p><strong>Note on sub-domain owners:<\/strong> if you are a Domain User yourself \u2014 meaning someone else manages and pays for your account \u2014 you do not pay for yourself. Your seat is covered by your domain owner. However, if you have been granted permission to manage your own users, you can activate billing on your account to cover the cost of those users. Each level of the platform operates as its own cost centre.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Where to find the Billing page<\/h2>\n\n\n\n<p>In the <strong>Admin Control Panel<\/strong>, select <strong>Billing<\/strong> from the left-hand navigation.<\/p>\n\n\n\n<p>If you haven&#8217;t yet set up billing, the Billing Details section will show <strong>Billing Not Configured<\/strong>. Your plan will be shown as <strong>Free \u2014 \u00a30\/month<\/strong>. The Domain Users Seats section will not appear until billing has been configured.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Step 1a \u2014 Activate billing<\/h2>\n\n\n\n<p>Under <strong>Billing Details<\/strong>, click <strong>Configure Billing<\/strong>. An <strong>Activate Billing<\/strong> window will appear, asking for two things:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Billing Name<\/strong> \u2014 the legal or registered name of your company, or a desired billing name. This appears on your invoices and receipts.<\/li><li><strong>Billing Email<\/strong> \u2014 the address where billing communications, invoices, and payment confirmations will be sent.<\/li><\/ul>\n\n\n\n<p>Click <strong>Next<\/strong>. This creates your Stripe billing account.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 1b \u2014 Add a payment method<\/h2>\n\n\n\n<p>At this point your billing account exists, but no payment method has been added yet. You will not be able to activate a paid plan until this step is complete.<\/p>\n\n\n\n<p>Click the <strong>Stripe Payment Portal<\/strong> button that now appears in the Billing Details section. This opens Stripe&#8217;s secure interface where you can add a credit or debit card.<\/p>\n\n\n\n<p>Siperb does not store your card details \u2014 all payment information is held securely by Stripe. Once your card is added, the Billing Details section will update to show <strong>Payment Method Added<\/strong>. Until a payment method has been added, this will show as not added.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Step 2 \u2014 Choose your plan<\/h2>\n\n\n\n<p>Under <strong>Your Billing Plan<\/strong>, use the dropdown to select Business or Business Pro. For current pricing, see the <a href=\"\/kb\/pricing\/\">Pricing page<\/a>.<\/p>\n\n\n\n<p>This sets your own account tier \u2014 giving you cloud data retention, and (on Business Pro) AI tools.<\/p>\n\n\n\n<p>No charges are applied until you click <strong>Update Billing<\/strong>. That button is the point at which your payment method will be billed \u2014 everything up to that point is configuration only.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">If you&#8217;re managing Domain Users \u2014 allocate seats<\/h2>\n\n\n\n<p>If you intend to add and manage users under your domain, you&#8217;ll also need to allocate seats. Once billing is configured, a <strong>Domain Users Seats<\/strong> section will appear on the Billing page.<\/p>\n\n\n\n<p>Set the number of each seat type you need:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Total Domain Users<\/strong> \u2014 one seat per managed user you plan to add.<\/li><li><strong>Total Business Users<\/strong> \u2014 the number of those users you want to upgrade to Business (6-month cloud data retention).<\/li><li><strong>Total Business Pro Users<\/strong> \u2014 the number you want on Business Pro (5-year retention, AI tools).<\/li><\/ul>\n\n\n\n<p>You can adjust seat counts at any time. As with your plan, no charges are applied until you click <strong>Update Billing<\/strong>.<\/p>\n\n\n\n<p>For a full explanation of how seats stack, see <a href=\"\/kb\/domain-user-seats\/\">Understanding Domain User Seats \u2192<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Next step \u2014 Identity Verification<\/h2>\n\n\n\n<p>Before you can add Domain Users, you must also complete identity verification. This is a separate step, also on the Billing page. See <a href=\"\/kb\/identity-verification\/\">Identity Verification \u2192<\/a> for how to complete it.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This guide walks you through setting up billing on Siperb \u2014 activating your account, adding a payment method via Stripe, choosing a plan, and allocating seats for your Domain Users. As a Domain Owner, you are responsible for the costs of the users beneath you. Note on sub-domain owners: if you are a Domain User&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[12],"tags":[],"class_list":["post-13809","post","type-post","status-publish","format-standard","hentry","category-billing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Setting Up Billing \u2014 Siperb<\/title>\n<meta name=\"description\" content=\"Setting up billing in Siperb \u2014 how to activate billing, add a payment method via Stripe, choose a plan, and allocate Domain User seats.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.siperb.com\/kb\/setting-up-billing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Setting Up Billing \u2014 Siperb\" \/>\n<meta property=\"og:description\" content=\"Setting up billing in Siperb \u2014 how to activate billing, add a payment method via Stripe, choose a plan, and allocate Domain User seats.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.siperb.com\/kb\/setting-up-billing\/\" \/>\n<meta property=\"og:site_name\" content=\"Siperb\" \/>\n<meta property=\"article:published_time\" content=\"2026-04-15T15:08:12+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-18T13:26:09+00:00\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/setting-up-billing\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/setting-up-billing\\\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/#\\\/schema\\\/person\\\/0eea9348847ae5012963b92f7de86111\"},\"headline\":\"Setting Up Billing\",\"datePublished\":\"2026-04-15T15:08:12+00:00\",\"dateModified\":\"2026-04-18T13:26:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/setting-up-billing\\\/\"},\"wordCount\":580,\"publisher\":{\"@id\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/#organization\"},\"articleSection\":[\"Billing\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/setting-up-billing\\\/\",\"url\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/setting-up-billing\\\/\",\"name\":\"Setting Up Billing \u2014 Siperb\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/#website\"},\"datePublished\":\"2026-04-15T15:08:12+00:00\",\"dateModified\":\"2026-04-18T13:26:09+00:00\",\"description\":\"Setting up billing in Siperb \u2014 how to activate billing, add a payment method via Stripe, choose a plan, and allocate Domain User seats.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/setting-up-billing\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.siperb.com\\\/kb\\\/setting-up-billing\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/setting-up-billing\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Setting Up Billing\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/#website\",\"url\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/\",\"name\":\"Siperb\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/#organization\",\"name\":\"SIPERB LTD\",\"alternateName\":\"SIPERB\",\"url\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/wp-content\\\/uploads\\\/2024\\\/11\\\/MobilePromo.webp\",\"contentUrl\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/wp-content\\\/uploads\\\/2024\\\/11\\\/MobilePromo.webp\",\"width\":1200,\"height\":670,\"caption\":\"SIPERB LTD\"},\"image\":{\"@id\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.siperb.com\\\/kb\\\/#\\\/schema\\\/person\\\/0eea9348847ae5012963b92f7de86111\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/7d05be207a83da788dfe01ab5d326164757a5a0d58ab399171c1a0506bda54e1?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/7d05be207a83da788dfe01ab5d326164757a5a0d58ab399171c1a0506bda54e1?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/7d05be207a83da788dfe01ab5d326164757a5a0d58ab399171c1a0506bda54e1?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"sameAs\":[\"http:\\\/\\\/localhost:8080\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Setting Up Billing \u2014 Siperb","description":"Setting up billing in Siperb \u2014 how to activate billing, add a payment method via Stripe, choose a plan, and allocate Domain User seats.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.siperb.com\/kb\/setting-up-billing\/","og_locale":"en_US","og_type":"article","og_title":"Setting Up Billing \u2014 Siperb","og_description":"Setting up billing in Siperb \u2014 how to activate billing, add a payment method via Stripe, choose a plan, and allocate Domain User seats.","og_url":"https:\/\/www.siperb.com\/kb\/setting-up-billing\/","og_site_name":"Siperb","article_published_time":"2026-04-15T15:08:12+00:00","article_modified_time":"2026-04-18T13:26:09+00:00","author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.siperb.com\/kb\/setting-up-billing\/#article","isPartOf":{"@id":"https:\/\/www.siperb.com\/kb\/setting-up-billing\/"},"author":{"name":"admin","@id":"https:\/\/www.siperb.com\/kb\/#\/schema\/person\/0eea9348847ae5012963b92f7de86111"},"headline":"Setting Up Billing","datePublished":"2026-04-15T15:08:12+00:00","dateModified":"2026-04-18T13:26:09+00:00","mainEntityOfPage":{"@id":"https:\/\/www.siperb.com\/kb\/setting-up-billing\/"},"wordCount":580,"publisher":{"@id":"https:\/\/www.siperb.com\/kb\/#organization"},"articleSection":["Billing"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.siperb.com\/kb\/setting-up-billing\/","url":"https:\/\/www.siperb.com\/kb\/setting-up-billing\/","name":"Setting Up Billing \u2014 Siperb","isPartOf":{"@id":"https:\/\/www.siperb.com\/kb\/#website"},"datePublished":"2026-04-15T15:08:12+00:00","dateModified":"2026-04-18T13:26:09+00:00","description":"Setting up billing in Siperb \u2014 how to activate billing, add a payment method via Stripe, choose a plan, and allocate Domain User seats.","breadcrumb":{"@id":"https:\/\/www.siperb.com\/kb\/setting-up-billing\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.siperb.com\/kb\/setting-up-billing\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.siperb.com\/kb\/setting-up-billing\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.siperb.com\/kb\/"},{"@type":"ListItem","position":2,"name":"Setting Up Billing"}]},{"@type":"WebSite","@id":"https:\/\/www.siperb.com\/kb\/#website","url":"https:\/\/www.siperb.com\/kb\/","name":"Siperb","description":"","publisher":{"@id":"https:\/\/www.siperb.com\/kb\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.siperb.com\/kb\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.siperb.com\/kb\/#organization","name":"SIPERB LTD","alternateName":"SIPERB","url":"https:\/\/www.siperb.com\/kb\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.siperb.com\/kb\/#\/schema\/logo\/image\/","url":"https:\/\/www.siperb.com\/kb\/wp-content\/uploads\/2024\/11\/MobilePromo.webp","contentUrl":"https:\/\/www.siperb.com\/kb\/wp-content\/uploads\/2024\/11\/MobilePromo.webp","width":1200,"height":670,"caption":"SIPERB LTD"},"image":{"@id":"https:\/\/www.siperb.com\/kb\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.siperb.com\/kb\/#\/schema\/person\/0eea9348847ae5012963b92f7de86111","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/7d05be207a83da788dfe01ab5d326164757a5a0d58ab399171c1a0506bda54e1?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7d05be207a83da788dfe01ab5d326164757a5a0d58ab399171c1a0506bda54e1?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7d05be207a83da788dfe01ab5d326164757a5a0d58ab399171c1a0506bda54e1?s=96&d=mm&r=g","caption":"admin"},"sameAs":["http:\/\/localhost:8080"]}]}},"_links":{"self":[{"href":"https:\/\/www.siperb.com\/kb\/wp-json\/wp\/v2\/posts\/13809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.siperb.com\/kb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.siperb.com\/kb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.siperb.com\/kb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siperb.com\/kb\/wp-json\/wp\/v2\/comments?post=13809"}],"version-history":[{"count":8,"href":"https:\/\/www.siperb.com\/kb\/wp-json\/wp\/v2\/posts\/13809\/revisions"}],"predecessor-version":[{"id":13959,"href":"https:\/\/www.siperb.com\/kb\/wp-json\/wp\/v2\/posts\/13809\/revisions\/13959"}],"wp:attachment":[{"href":"https:\/\/www.siperb.com\/kb\/wp-json\/wp\/v2\/media?parent=13809"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.siperb.com\/kb\/wp-json\/wp\/v2\/categories?post=13809"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.siperb.com\/kb\/wp-json\/wp\/v2\/tags?post=13809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}