{"id":13806,"date":"2026-04-15T14:33:34","date_gmt":"2026-04-15T14:33:34","guid":{"rendered":"https:\/\/www.siperb.com\/kb\/siperb-pricing-plans\/"},"modified":"2026-04-21T18:26:40","modified_gmt":"2026-04-21T18:26:40","slug":"siperb-pricing-plans","status":"publish","type":"post","link":"https:\/\/www.siperb.com\/kb\/siperb-pricing-plans\/","title":{"rendered":"Understanding Siperb’s Pricing Plans"},"content":{"rendered":"\n

Everything works on the free plan. That’s intentional.<\/strong><\/p>\n\n\n\n

Siperb is built on the principle that the phone should just work \u2014 calls, transcoding, proxy routing, push notifications, provisioning. None of that is paywalled. You sign up, connect your PBX, and you have a fully functional softphone at no cost.<\/p>\n\n\n\n

What the paid plans add isn’t functionality \u2014 it’s persistence<\/strong> and management<\/strong>.<\/p>\n\n\n\n

\n\n\n\n

Personal \u2014 Free<\/h2>\n\n\n\n

For individuals connecting their own softphone to a PBX.<\/p>\n\n\n\n

  • Full proxy access \u2014 route calls through Siperb’s secure SIP proxy<\/li>
  • Transcoding \u2014 Siperb handles codec negotiation automatically<\/li>
  • Push notifications on mobile and desktop<\/li>
  • Provisioning \u2014 manage your SIP credentials centrally<\/li>
  • Community support<\/li><\/ul>\n\n\n\n

    The one limitation: your data lives on your device. Call history, recordings, and message history are stored locally. If you lose or replace the device, that data is gone.<\/p>\n\n\n\n

    For personal use, that’s often fine. For a business, it isn’t.<\/p>\n\n\n\n

    \n\n\n\n

    Business<\/h2>\n\n\n\n

    For businesses deploying Siperb for their staff.<\/p>\n\n\n\n

    Business adds two things that matter at an organisational level:<\/p>\n\n\n\n

    Domain Users<\/h3>\n\n\n\n

    Create and manage Internal Managed Users within your domain. As the administrator, you have full visibility into each user’s account \u2014 connections, settings, feature access \u2014 and can configure everything on their behalf. These are your staff accounts, provisioned and controlled centrally.<\/p>\n\n\n\n

    Cloud data retention \u2014 6 months<\/h3>\n\n\n\n

    Call history, recordings, and message history sync to the cloud and are retained for six months. Users don’t lose their data when they switch devices, and you have a record to refer back to.<\/p>\n\n\n\n

    After six months, data ages out. If you need it for longer, that’s Business Pro.<\/p>\n\n\n\n

    \n\n\n\n

    Business Pro<\/h2>\n\n\n\n

    For businesses that need long-term records and AI-assisted tools.<\/p>\n\n\n\n

    • Everything in Business<\/li>
    • Extended data retention \u2014 up to 5 years<\/strong> \u2014 call history, recordings, and messages kept for the long haul<\/li>
    • AI transcription<\/strong> \u2014 recorded calls are automatically transcribed, searchable, and reviewable<\/li>
    • AI call assistants<\/strong> \u2014 configure AI to handle incoming calls, answer queries, and route callers intelligently<\/li><\/ul>\n\n\n\n

      Business Pro is the right choice for teams that record calls regularly, operate in a regulated environment where records matter, or want to start building AI into their communication workflow.<\/p>\n\n\n\n

      \n\n\n\n

      Choosing the right plan<\/h2>\n\n\n\n
      <\/th>Personal<\/th>Business<\/th>Business Pro<\/th><\/tr><\/thead>
      Full proxy & transcoding<\/td>\u2705<\/td>\u2705<\/td>\u2705<\/td><\/tr>
      Push notifications<\/td>\u2705<\/td>\u2705<\/td>\u2705<\/td><\/tr>
      Provisioning<\/td>\u2705<\/td>\u2705<\/td>\u2705<\/td><\/tr>
      Domain Users (staff accounts)<\/td>\u2717<\/td>\u2705<\/td>\u2705<\/td><\/tr>
      Cloud data retention<\/td>Device only<\/td>6 months<\/td>Up to 5 years<\/td><\/tr>
      AI transcription<\/td>\u2717<\/td>\u2717<\/td>\u2705<\/td><\/tr>
      AI call assistants<\/td>\u2717<\/td>\u2717<\/td>\u2705<\/td><\/tr>
      Support<\/td>Community<\/td>Email<\/td>Priority<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      \n\n\n\n

      Graduated volume pricing<\/h2>\n\n\n\n

      Business and Business Pro are priced per Domain User, with graduated tiers \u2014 the more users you manage, the lower the per-user cost. See Graduated Volume Pricing Explained for how the tiers work.<\/p>\n","protected":false},"excerpt":{"rendered":"

      Everything works on the free plan. That’s intentional. Siperb is built on the principle that the phone should just work \u2014 calls, transcoding, proxy routing, push notifications, provisioning. None of that is paywalled. You sign up, connect your PBX, and you have a fully functional softphone at no cost. What the paid plans add isn’t…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[12],"tags":[],"class_list":["post-13806","post","type-post","status-publish","format-standard","hentry","category-billing"],"yoast_head":"\nSiperb Pricing Plans \u2014 Personal, Business & Pro<\/title>\n<meta name=\"description\" content=\"Siperb pricing plans explained \u2014 Personal is free, Business adds cloud retention and Domain Users, Business Pro adds 5-year retention and AI tools.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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